At Arkley Fine Art we strive to provide excellent service throughout the sales process. This includes our deliveries. Where possible one of our team will personally deliver your artwork to your door. This of course depends on your geographical location to us. For clients who are a little further afield we use a specialist ‘Art Courier’ as getting your artwork to you safely is paramount. All deliveries are fully insured but we do everything in our power to minimise the risk of damage.
Once a purchase is made our after sales team will be in touch with you to discuss a suitable delivery date.
For international clients your work is packed in our specialist made art shipping crates by our inhouse team to ensure your work arrives safely.
In the unlikely event that your artwork doesn’t turn up in perfect condition, please contact the team in the gallery within 24 hours of delivery
For the rare occasions clients receive works that you would like to return, we offer a 14 day returns policy on internet and phone purchases so you can purchase with confidence. We offer store credit so we can assist you find the perfect piece. If we cannot find the perfect piece for you we will apply a refund to the original card used to purchase your artwork within 7 working days.
Please note it is the client’s responsibility to pay to return the works back to us in perfect condition at our trading address. We are more than happy to arrange and assist you with this process. Feel free to give us a call on 01462 612 596 for further information.